Terms of service

Effective Date: January 1, 2022

Welcome to Purlvia.site ("Purlvia," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from Purlvia.site, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please discontinue use of our website.

1. Acceptance of Terms

By visiting our website, browsing our products, creating an account, or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any additional policies published on our website.

These Terms apply to all visitors, customers, merchants, vendors, and users of the website.

2. Eligibility

To purchase from Purlvia, you must:

  • Be at least the legal age in your country or region, or have permission from a parent or legal guardian.
  • Provide accurate and complete information during checkout.
  • Use our website only for lawful purposes.

We reserve the right to refuse service to anyone for any lawful reason at any time.

3. Products and Services

Purlvia specializes in stylish wallets, card holders, organizers, notebooks, and everyday accessories.

We continuously improve our catalog and may:

  • Add new products
  • Remove discontinued products
  • Update specifications
  • Improve product materials
  • Modify packaging
  • Adjust pricing

without prior notice.

While we strive to ensure product accuracy, slight differences in color, texture, or appearance may occur due to screen settings, lighting conditions, manufacturing updates, or natural material variations.

4. Product Availability

All products are subject to availability.

Although our inventory is updated regularly, unexpected stock shortages may occur.

If an item becomes unavailable after your order is placed, we may:

  • Issue a full refund
  • Offer a replacement
  • Suggest a similar product
  • Delay shipment until inventory becomes available

You will always be notified before any substitution is made.

5. Pricing

All prices displayed on Purlvia.site are listed in the applicable currency shown at checkout.

Prices may change without notice due to:

  • Supplier costs
  • Currency exchange fluctuations
  • Promotions
  • Seasonal campaigns
  • Market conditions

Price changes do not affect orders that have already been confirmed.

6. Promotional Discounts

From time to time, we may offer:

  • Promotional codes
  • Seasonal discounts
  • Limited-time offers
  • Bundle pricing
  • Holiday sales

Promotions:

  • Cannot usually be combined unless specifically stated.
  • Have expiration dates.
  • May be modified or cancelled without prior notice.

7. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance.

We reserve the right to cancel orders if:

  • Payment cannot be verified.
  • Fraud is suspected.
  • Incorrect pricing occurred.
  • Inventory is unavailable.
  • Shipping restrictions apply.
  • Customer information is incomplete.

If payment has already been collected, a full refund will be issued.

8. Payment

We accept secure payment methods available during checkout.

All transactions are encrypted using industry-standard security technology.

Purlvia never stores complete payment card information on its servers.

Payments are processed through trusted third-party payment providers.

9. Shipping

Purlvia proudly offers:

  • Free Worldwide Shipping
  • Estimated delivery within 7–10 business days after shipment

Shipping times may vary depending on:

  • Customs inspections
  • Weather conditions
  • Public holidays
  • Carrier delays
  • Remote delivery locations

Additional information is available in our Shipping Policy.

10. Returns and Refunds

Returns are governed by our Return & Refund Policy.

Eligible customers may request:

  • Returns
  • Exchanges
  • Replacements
  • Refunds

within 30 days after successful delivery.

Please review our Return & Refund Policy for complete details.

11. Customer Accounts

You are responsible for maintaining the confidentiality of your account information.

You agree to:

  • Keep passwords secure.
  • Provide accurate information.
  • Update contact details when necessary.
  • Notify us of unauthorized account activity.

Purlvia is not responsible for losses resulting from unauthorized use of customer accounts.

12. Intellectual Property

All content on Purlvia.site is owned by or licensed to Purlvia, including:

  • Logos
  • Product photography
  • Website design
  • Graphics
  • Text
  • Icons
  • Branding
  • Product descriptions
  • Layouts

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

13. Acceptable Website Use

You agree not to:

  • Violate applicable laws.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Disrupt website operations.
  • Misrepresent your identity.
  • Interfere with security features.
  • Use automated scraping tools without permission.

Any misuse may result in account suspension or legal action.

14. User Content

If you submit reviews, comments, or other content, you grant Purlvia a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and publish such content for business purposes.

You remain responsible for ensuring your submissions do not violate the rights of others.

15. Third-Party Services

Our website may include links to third-party websites or services.

Purlvia is not responsible for:

  • External website content
  • Third-party privacy practices
  • Independent business policies
  • Products sold by third parties

Accessing third-party websites is at your own risk.

16. Disclaimer of Warranties

To the fullest extent permitted by law, our website and products are provided on an "as available" and "as is" basis.

While we strive for uninterrupted service, we do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Complete compatibility with every device
  • Uninterrupted internet access

17. Limitation of Liability

To the maximum extent permitted by applicable law, Purlvia shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Lost business opportunities
  • Data loss
  • Service interruptions

Our maximum liability shall not exceed the total purchase amount paid for the affected order.

18. Indemnification

You agree to indemnify and hold harmless Purlvia, its employees, directors, affiliates, suppliers, and partners from claims arising from:

  • Violation of these Terms
  • Misuse of our website
  • Violation of applicable laws
  • Infringement of third-party rights

19. Privacy

Your personal information is collected and handled according to our Privacy Policy.

By using our website, you consent to the collection and processing of information necessary to fulfill orders and improve customer experience.

20. Force Majeure

Purlvia shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Pandemics
  • Government actions
  • Labor disputes
  • Transportation interruptions
  • Internet outages
  • Cybersecurity incidents
  • Customs delays

21. Governing Law

These Terms shall be governed by the applicable laws of the Province of Ontario and the laws of Canada, without regard to conflict of law principles.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

23. Entire Agreement

These Terms, together with our published policies, constitute the complete agreement between you and Purlvia regarding the use of our website and services.

24. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions become effective immediately upon publication on Purlvia.site.

Customers are encouraged to review these Terms periodically.

25. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Purlvia.site

Email: support@Purlvia.site

Phone: (437) 246-9859

Business Address:
7 Flood Pl
Hearst, ON P0L 1N0
Canada

Thank you for choosing Purlvia. We appreciate your trust and are committed to providing a secure, reliable, and enjoyable shopping experience.